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MalcolmGillott's avatar
MalcolmGillott
New member | Level 2
2 months ago

Cannot play offline .mp3 files on Android

This is related to Dropbox on three different android tablets, 2 Samsung, one other Android versions 14 and 15. Dropbox is the latest version from Play Store mp3 files are played in the Dropbox d...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi there, MalcolmGillott, thanks for bringing this to our attention.

Can you let me know the exact version number of the Dropbox app that is giving you this behavior?

Have you uninstalled-reinstalled the app to see if it helps at all?

Thanks in advance!

  • MalcolmGillott's avatar
    MalcolmGillott
    New member | Level 2
    2 months ago

    Hannah​ 

    Dropbox version on the android tablets is 448.2.8, updated from the Google Play Store

    Uninstall then re-install does not fix this issue - tried on 2 different Samsung tablets

    Thanks

    MIG

     

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