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Can't download a single file from my Mac.
Ive been using dropbox forever
Suddenly, I can't download a single file from my entire dropbox
I reinstalled the app and that did nothing - says none of my files are linked to dropbox even though they are sitting inside dropbox on my mac
What else do I need to do? Im betting the system extension is corrupt but none of the doc Ive foun talks about it
THANKS MUCH
15 Replies
- Jay
Dropbox Community Moderator
Do the files in Finder have any sync icons on them? When you click the icon in the menu bar, what is the current status of the Dropbox desktop application on the bottom left?
Heres a screen shot. when I click on thr download icon nothing happens. It doesnt even spin or change color.
And there is no status button ANYWHERE for dropbox on the desktop other than above in system tray
Also icons are grey in file list
And when I double click on the file itself I get this error message. And YES Im online and connecting to every single other thing I ask for.
- Jay
Could you try right clicking the file first and choose 'Available offline' to see if this downloads the file?
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