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Jorge M.16's avatar
Jorge M.16
Helpful | Level 6
2 months ago
Solved

Can't download my files anymore. I get a "download error" message.

Device  Dell Precision 7520 Operating System/Browser (if using the web) Windows 10 Dropbox App Version/Browser Version Chrome Version 142.0.7444.60 Question or Issue I had use dropbox for a l...
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  • Jorge M.16's avatar
    Jorge M.16
    18 days ago

    Hi

    I just want to comunicate that the downloading is working for me again. 

    I did nothing; The same way the problem appears, it has dissapear.

    JM

Jorge M.16's avatar
Jorge M.16
Helpful | Level 6
24 days ago

Hi Nancy

As I mentioned, I can do everything except download files.

I've been using Dropbox for many years and I've never had this problem before.

JM

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    24 days ago

    Thanks for the info, were you able to use another network to test if you could download files from your Dropbox account?

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