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jackwarren's avatar
jackwarren
Explorer | Level 3
5 years ago
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Can't open OnSong files backed-up in dropbox

I am using dropbox to back up my OnSong app files (song lyrics with chords above). I can see the song titles in dropbox but cannot open the files. I get a message that there is no app available to op...
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  • Jay's avatar
    Jay
    5 years ago
    Since the OnSong app is linking to Dropbox using the API, there might be an issue with the way that app is uploading or syncing the data.

    I'd recommend checking with the dev for more information on this matter. 
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi jackwarren, after some brief research on the OnSong app, it appears it's only available for iOS devices, and not the Mac itself, which you why you can't open the file.

As this isn't related to Dropbox, you can try contacting the OnSong developer for further assistance on this matter.
jackwarren's avatar
jackwarren
Explorer | Level 3
5 years ago

Jay: I did not specify, but files (songs) backed up in dropbox won't open of iPad or iPhone. Thanks, Jack

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    How are you uploading the files to Dropbox? Is this via the Dropbox mobile app, or through the OnSong app directly?
    • jackwarren's avatar
      jackwarren
      Explorer | Level 3
      5 years ago

      Jay: Dropbox is one of the alternatives to back up files from within the OnSong app.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        5 years ago
        Since the OnSong app is linking to Dropbox using the API, there might be an issue with the way that app is uploading or syncing the data.

        I'd recommend checking with the dev for more information on this matter. 

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