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jackwarren's avatar
jackwarren
Explorer | Level 3
5 years ago
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Can't open OnSong files backed-up in dropbox

I am using dropbox to back up my OnSong app files (song lyrics with chords above). I can see the song titles in dropbox but cannot open the files. I get a message that there is no app available to op...
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  • Jay's avatar
    Jay
    5 years ago
    Since the OnSong app is linking to Dropbox using the API, there might be an issue with the way that app is uploading or syncing the data.

    I'd recommend checking with the dev for more information on this matter. 
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
How are you uploading the files to Dropbox? Is this via the Dropbox mobile app, or through the OnSong app directly?
jackwarren's avatar
jackwarren
Explorer | Level 3
5 years ago

Jay: Dropbox is one of the alternatives to back up files from within the OnSong app.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Since the OnSong app is linking to Dropbox using the API, there might be an issue with the way that app is uploading or syncing the data.

    I'd recommend checking with the dev for more information on this matter. 
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      5 years ago

      To open files with .onsong as the file format you need that software installing on the devices. 

       

      Dropbox's job is just to get the files to that device after that its up to each own devices software to do the rest

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