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UGE's avatar
UGE
Explorer | Level 3
3 years ago

cant see shared pdf

When I share a pdf with a link, I open it on my mobile, I get: the pdf is not valid.
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UGE's avatar
UGE
Explorer | Level 3
3 years ago

Samsung galaxy a50

I don't have the dropbox app installed.
the idea is that when you open the link you can visualize the pdf
however it comes out:
Cannot display pdf (the format is not valid)
this happens with any pdf, even downloading some from the internet and uploading them, it does not display them.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Does the link work if you view it on a desktop machine in a browser?

  • UGE's avatar
    UGE
    Explorer | Level 3
    3 years ago

    yes

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Could you try using a different browser on your Android to see if this helps?

       

      Does the PDF file meet the requirements here to be previewed? Are you able to download the PDF to your phone directly and preview it from there?

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