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Forum Discussion
TBrasel
8 months agoHelpful | Level 6
Can't view a list of folders in the mobile app on Android.
It is extremely frustrating to not be able to view the list of all folders in the mobile (android) app. I usually end up logging in on my browser just so I can find what I want. I know where to look...
- 8 months ago
I have spent a lot of time trying to get this figured out. Tried scrolling, tried wifi on and wifi off, looked for updates, restarted my phone, etc, over several months, nothing worked. Just *now* when I opened the Dropbox app on my android was I able to see all the folders. 🤦♀️🤷♀️ I don't know what is different about now, from even earlier this morning, but it seems to be working now.
TS20
5 months agoNew member | Level 2
FYI: I do see OneNote folders but I'm not able to see the content on my Android phone
Walter
Dropbox Community Moderator
5 months agoHey TS20 - sorry to hear you're having issues with this.
Could you clarify your device's exact OS version and the version of the Dropbox mobile app you're using?
Did you try restarting your mobile and/or clearing the app's cache since you first noticed this issue with previewing your OneNote files?
Also, are you able to preview them normally on the website?
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