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Forum Discussion
TBrasel
8 months agoHelpful | Level 6
Can't view a list of folders in the mobile app on Android.
It is extremely frustrating to not be able to view the list of all folders in the mobile (android) app. I usually end up logging in on my browser just so I can find what I want. I know where to look...
- 8 months ago
I have spent a lot of time trying to get this figured out. Tried scrolling, tried wifi on and wifi off, looked for updates, restarted my phone, etc, over several months, nothing worked. Just *now* when I opened the Dropbox app on my android was I able to see all the folders. 🤦♀️🤷♀️ I don't know what is different about now, from even earlier this morning, but it seems to be working now.
TS20
5 months agoNew member | Level 2
Hi Walter, I'm using Samsung Galaxy 22, android ver 15, One UI 7.0. Yes indeed, restart had been made today.
I'm using Dropbox Basic, the content on the web is available.
Thank you
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