Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

alarson's avatar
alarson
New member | Level 2
8 years ago
Solved

Chrome reporting dropbox as an incompatible application

Receiving this error from chrome whenever i open chrome:  
Error Messages
View
Web
  • Walter's avatar
    Walter
    8 years ago

    Hey folks ( office11 & chriscsullivan)!

    Thanks for reporting this problem here. Without you, other customers could've experienced the same issue. 

    I have already relayed all the details of your problem to our engineering team. From this point onwards, they’ll evaluate the problem and work toward a solution.

    I can’t say exactly how long this will take, however, I’ll keep a close watch on the team’s progress and I will let you know more info as soon as I have an update.

    Thanks for your diligence and patience in regards to this matter and enjoy the rest of your day!

Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 years ago
Tried updating it as it says?
  • alarson's avatar
    alarson
    New member | Level 2
    8 years ago

    Yep, didn't fix it. 

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      8 years ago
      Hey there alarson!
       
      Thanks for confirming that you’ve updated the app with Mark, much appreciated! Due to account-specific and sensitive info that’s required to troubleshoot, I’d recommend we move this discussion to email. For this reason, I’ve gone ahead and sent you an email to the email address associated with your Forum profile. Could you please check your inbox for my latest message?
       
      Cheers! :grin:
      • IainZ's avatar
        IainZ
        New member | Level 2
        8 years ago

        I've having the same problem. Please advise ;-)

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!