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alarson's avatar
alarson
New member | Level 2
8 years ago
Solved

Chrome reporting dropbox as an incompatible application

Receiving this error from chrome whenever i open chrome:  
Error Messages
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  • Walter's avatar
    Walter
    8 years ago

    Hey folks ( office11 & chriscsullivan)!

    Thanks for reporting this problem here. Without you, other customers could've experienced the same issue. 

    I have already relayed all the details of your problem to our engineering team. From this point onwards, they’ll evaluate the problem and work toward a solution.

    I can’t say exactly how long this will take, however, I’ll keep a close watch on the team’s progress and I will let you know more info as soon as I have an update.

    Thanks for your diligence and patience in regards to this matter and enjoy the rest of your day!

Alexandra4's avatar
Alexandra4
Icon for Dropbox Staff rankDropbox Staff
8 years ago
Hey alarson and all, thanks for reporting this.
 
To provide some background, this doesn't affect the performance of your Dropbox desktop application. However, we're aware that this Google Chrome notification causes confusion and we have confirmed that this will be resolved in a future version (v69) of Chrome.
 
In the meantime, you can open up another tab in Chrome and close the tab with the notification. Alternatively, you can install the beta version of Chrome from https://www.chromium.org/getting-involved/dev-channel.
 
We'll post any important updates about this issue in this forum thread.

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