Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
alarson
8 years agoNew member | Level 2
Chrome reporting dropbox as an incompatible application
Receiving this error from chrome whenever i open chrome:
- 8 years ago
Hey folks ( office11 & chriscsullivan)!
Thanks for reporting this problem here. Without you, other customers could've experienced the same issue.
I have already relayed all the details of your problem to our engineering team. From this point onwards, they’ll evaluate the problem and work toward a solution.
I can’t say exactly how long this will take, however, I’ll keep a close watch on the team’s progress and I will let you know more info as soon as I have an update.
Thanks for your diligence and patience in regards to this matter and enjoy the rest of your day!
bakkulf
8 years agoNew member | Level 2
Jeff-C-SFL; if you read three posts up, you see it's going to be fixed in Chrome v69. Current (as of today) official release is 68. You either have to wait a bit, or update Chrome to beta channel.
@dropbox team; Win10-64, nb_NO locale, Chrome 68.0.3440.106; happens in my end as well. Think it even prevented me from restoring a session after Chrome crashed (the "restore previous session" was sort of hijacked so I had to recover manually).
Jeff-C-SFL
8 years agoHelpful | Level 6
I don't see that msg... but I am satisfied with the answer.
Thank you.
-JC
- ChPrael8 years agoNew member | Level 2
I'm also running Version 68.0.3440.106 (Official Build) (64-bit) and getting the same error message. Chrome is also more unstable from whatever this issue is, and is suffering performance issues.
Any timing on v69? This is a business impact here.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!