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GillW's avatar
GillW
Explorer | Level 4
5 years ago
Solved

Corrupted Word Documents

I am at my wit's end!  I didn't realise that DropBox would corrupt files.  I now have several Word documents in a folder that I need for my course work assessment which are no longer Word documents a...
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  • Lusil's avatar
    Lusil
    5 years ago
    No worries, GillW!

    Looking forward to hearing back from you.
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago
Take as much time as you need, GillW. 

I'll leave this thread open, so whenever you have more info for us, just give us a nudge. 

Cheers!
GillW's avatar
GillW
Explorer | Level 4
5 years ago
Thank you! I note you are also asking re the shared link. My daughter can open the doc as a shared link. My tutor is trying to open it directly through his account to mine, as it is a shared folder.

Sounds as if I know what I'm talking about, ha ha!

G:-)
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago
    It definitely helps, the more info we have, the better! 

    Since we're on the topic, could you ask your tutor if they are opening the file from the website or through the desktop app?
    • GillW's avatar
      GillW
      Explorer | Level 4
      5 years ago
      Yes I will, Lusil - he's not very good at getting back to us so if I don't hear I'll be seeing him on Wednesday for my lesson and I'll make sure he gives me an answer then! Thank you!
      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago
        No worries, GillW!

        Looking forward to hearing back from you.

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