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GillW
5 years agoExplorer | Level 4
Corrupted Word Documents
I am at my wit's end! I didn't realise that DropBox would corrupt files. I now have several Word documents in a folder that I need for my course work assessment which are no longer Word documents a...
GillW
4 years agoExplorer | Level 4
Thank you! I note you are also asking re the shared link. My daughter can open the doc as a shared link. My tutor is trying to open it directly through his account to mine, as it is a shared folder.
Sounds as if I know what I'm talking about, ha ha!
G:-)
Sounds as if I know what I'm talking about, ha ha!
G:-)
Lusil
Dropbox Staff
4 years agoIt definitely helps, the more info we have, the better!
Since we're on the topic, could you ask your tutor if they are opening the file from the website or through the desktop app?
Since we're on the topic, could you ask your tutor if they are opening the file from the website or through the desktop app?
- GillW4 years agoExplorer | Level 4Yes I will, Lusil - he's not very good at getting back to us so if I don't hear I'll be seeing him on Wednesday for my lesson and I'll make sure he gives me an answer then! Thank you!
- GillW4 years agoExplorer | Level 4
Hi Lusil
I have just heard back from my tutor - apparently, he can now open the PDFs (not having done anything to solve the problem!) So huge thanks for your patience on this - you've been great.
Very best
Gill
- GillW4 years agoExplorer | Level 4Thank you Lusil, you've been GREAT! 🙂
- Lusil4 years ago
Dropbox Staff
- jhoney121 year agoExplorer | Level 3
Yay! Even though the issue was for someone else, we benefited from the solution as well. Thanks to everyone for the help!
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