Decryption fails running iOS 14.2

Install Excel on your iPhone and you can open password protected/encrypted files with no problem.

I loaded Excel onto my iPad Air and it still comes up with the Decryption Fail error message. This has to be a Dropbox issue as too many people are experiencing the same proble.

I have iPad and iPhone. You cannot open within Dropbox but need to send it to the Excel app from Dropbox with the boxed arrow icon. Once in the Excel app you open with your encryption password.

WOW that wasn't a very helpful answer since there are hundreds of posts and not many direct answers. I found a work around but not an answer to fix the problem.

i have same issue - only mechanism I find that works is to use the (open) button at bottom middle of iphone screen and that opens with excel and i can input password.  The error seems to have something to do with IOS 14.x (I'm on IOS 14.3), dropbox and MS apps....

If you read the thread, that method (open from Dropbox into Word or Excel) is the only go-around available at this time until it seems Apple wishes to fix the IOS issue.

Thanks - this works fine

I have the same issue as all who have posted. Work-around works.

Good Afternoon community,

Please can anyone tell me if DB has fixed this problem in collaboration with Apple / MS yet? It still appears to be impossible to add a password to an MS Word Document then get it to open on the phone app. Mac OS seems to be just fine as previously stated by original  poster (John).