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Decryption fails running iOS 14.2
Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update. Thanks for everyone's help and input.
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- I get it as well JohnK2. So much information if people would read.
A subscription is the key word. I did buy the 365 update for my laptop and guess what? That's an annual renewal! I miss the days of having programs on CDs...and yes, I hope to always have a laptop with a dvd drive.
M. Carr
What's a DVD Drive? Ha ha ha, just joking. My wife's laptop doesn't have a DVD/CD drive but Apple has given us what they call Remote Disc so at least that lets us load from or burn onto the DVD/CD drive in my older Mac. However, I must say, I don't remember when the last time was I had to use it.
Anyway, I normally stay away from anything with a subscription which is why I was happy to see that Apple and Microsoft offers their MS Office app for free download. That said, I just received a notice of End of Support for Microsofts Office for Mac 2016 as they move almost entirely to an annual subscription. They are however still offering their 2019 version for $150 and I'd rather buy that than their subscription service. If at some point Microsoft forces us to buy into the subscription, I will transfer all my Excel and Word docs over to Apples Numbers and Pages and stuff Microsoft in the trash bin where they belong :-0
For those having trouble figuring out how to get their file into Apples File App on their iPhone/iPad, here are four screenshots from my iPhone on how I do it, do them in number sequence, should work.
1. Email yourself the file
2. Send the file from your Apple Mail app straight to your Apple Files app
3. Save the file to your Files app under On My iPhone (or iPad as the case may be)
4. Open the file
- Hi, thanks fot reaching me out.
i try open XLS (aka excel files).
i used iphone 11, ios 14.2
most often when i open file excel that have password, will come out notification : "decryption failed (null)" I am having the same issue.
- Lusil
Dropbox Staff
Hey alvileomatthew, I moved your post here where other users have expressed the same issue.
Have a look at what is mentioned and let us know if you have any other questions. Thanks!
- Is there a solution for “Decryption fails running iOS 14.2” yet?
The problem was originally posted in November but still persists. I am having the same problem, can someone please tell me what to do to fix this issue so I can use my Dropbox on my phone.
Yes, read every post and you'll find a workaround!
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