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NoviceToDb
6 years agoExplorer | Level 4
Deleted files from Dropbox were also deleted from my PC
Dear all,
I would like to ask for an advice how to proceed further.
A few days ago, I signed up in Dropbox – web version. When setting up my account, I must have left the default ticks to...
- 6 years ago
Thanks for getting back to us here NoviceToDb!
If you previously uninstalled the desktop app, or have since disabled the backup feature with the steps Jay mentioned above, then the backup should no longer be syncing those folders to your Dropbox account.
However, the error that you're getting there for the Downloads folder may be due to deleting the folder without correctly disabling the backup feature. It's a little unexpected that the file path wouldn't revert back automatically.
To restore the default folder path for your Downloads folder, you can right click the folder and choose "Properties", and from there choose "Restore Default".
Let me know how it goes!
Jay
Dropbox Community Moderator
6 years agoHi NoviceToDb, thanks for posting on the Community!
If you’ve restored the deleted files from the site, then installing the Dropbox desktop application would allow the files to download to your machine automatically.
You can then disable the automatic computer backup, if you haven’t done so already, and then move the files from the Dropbox folder to their old locations.
Hope this helps!
NoviceToDb
6 years agoExplorer | Level 4
@Jay
Thank you for your reply!
Hopefully I will be able to download the files from my dropbox web account to my computer.
But can you please help me fix the issue with the unavailable path and directory (in this case "Downloads" as disclosed in the second screen shot from my previous post). Is there a way to solve this or I simply have to create the missing folder in the path where it is supposed to be (outside the dropbox folder)?
Thank you in advance!
- Daphne6 years ago
Dropbox Community Moderator
Thanks for getting back to us here NoviceToDb!
If you previously uninstalled the desktop app, or have since disabled the backup feature with the steps Jay mentioned above, then the backup should no longer be syncing those folders to your Dropbox account.
However, the error that you're getting there for the Downloads folder may be due to deleting the folder without correctly disabling the backup feature. It's a little unexpected that the file path wouldn't revert back automatically.
To restore the default folder path for your Downloads folder, you can right click the folder and choose "Properties", and from there choose "Restore Default".
Let me know how it goes!
- NoviceToDb6 years agoExplorer | Level 4
Thank you for the reply Daphne!
Your reply actually solved my issue and helped me restore the defualt path of the folder.
All the best!
- Daphne6 years ago
Dropbox Community Moderator
I'm glad to hear that NoviceToDb!
If there's anything else that I can help with, don't hesitate to give me a nudge here. I'd be more than happy to help further. :grin:
Hoping you have a great week ahead!
- Ecuriel6 years agoHelpful | Level 5
Dropboxers,
Can i do a [path] restore Default for my Documents folder on my Windows 10 PC? Will this get rid of it always going to dropbox first.? I don't like the path going to Dropbox first. I want control of the files and the path. I really hate what this new Dropbox has done to my computer. Can i also just do an "Unlink" my PC to solve this...Just had it reimaged with a new operating system and had to load all my programs back on and that included Dropbox. To my surprise it has moved everything and i have lost control. Please advise. I am terrified i have lost some files. BTW i don't have a lot of space and now the "Documents" folder did not backup completely and don't want to "upgrade" just to finish the backup. i am very frustrated with this whole thing and am getting very stressed over it.
Thanks
- Daphne6 years ago
Dropbox Community Moderator
Hey Ecuriel, thanks for joining us here!
I would strongly recommend disabling the backup through the desktop app settings first. Resetting the folder path was only something I suggest due to an issue where the path was not automatically reset.
To disable the backup, please follow the steps outlined towards the bottom of this article. You'll then be able to move the contents of your backup folder in Dropbox back to their original locations.
Let me know how it goes!
- Ecuriel6 years agoHelpful | Level 5
I followed the Turn off computer backup 8 steps: Click Dropbox icon in system tray; click profile picture; preferences; backups tab; manage backup; uncheck all files; save; click stop anyway;
Files will then remain in Dropbox but won't appear in their original folders on my PC. There will be a shortcut to them called "My Files in Dropbox.
On my computer, they were accessible by a shortcut folder called “My files in Dropbox” that appeared in the “Desktop”, “Documents”, and “Downloads” folder that I'm no longer backing up to Dropbox.
This seems to be working for me and I have my files back on my PC only. I will exam more deeply in the next few days as I open files and programs tied to these files. I'll get back to you if they don't. Thanks for that. Whewwww!
Q: Can I then safely perform an "unlink"? I don't want Dropbox to link or sync to my PC until i feel more confident.
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