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NoviceToDb
6 years agoExplorer | Level 4
Deleted files from Dropbox were also deleted from my PC
Dear all,
I would like to ask for an advice how to proceed further.
A few days ago, I signed up in Dropbox – web version. When setting up my account, I must have left the default ticks to...
- 6 years ago
Thanks for getting back to us here NoviceToDb!
If you previously uninstalled the desktop app, or have since disabled the backup feature with the steps Jay mentioned above, then the backup should no longer be syncing those folders to your Dropbox account.
However, the error that you're getting there for the Downloads folder may be due to deleting the folder without correctly disabling the backup feature. It's a little unexpected that the file path wouldn't revert back automatically.
To restore the default folder path for your Downloads folder, you can right click the folder and choose "Properties", and from there choose "Restore Default".
Let me know how it goes!
Daphne
Dropbox Community Moderator
6 years agoHey Ecuriel, thanks for joining us here!
I would strongly recommend disabling the backup through the desktop app settings first. Resetting the folder path was only something I suggest due to an issue where the path was not automatically reset.
To disable the backup, please follow the steps outlined towards the bottom of this article. You'll then be able to move the contents of your backup folder in Dropbox back to their original locations.
Let me know how it goes!
Ecuriel
6 years agoHelpful | Level 5
I followed the Turn off computer backup 8 steps: Click Dropbox icon in system tray; click profile picture; preferences; backups tab; manage backup; uncheck all files; save; click stop anyway;
Files will then remain in Dropbox but won't appear in their original folders on my PC. There will be a shortcut to them called "My Files in Dropbox.
On my computer, they were accessible by a shortcut folder called “My files in Dropbox” that appeared in the “Desktop”, “Documents”, and “Downloads” folder that I'm no longer backing up to Dropbox.
This seems to be working for me and I have my files back on my PC only. I will exam more deeply in the next few days as I open files and programs tied to these files. I'll get back to you if they don't. Thanks for that. Whewwww!
Q: Can I then safely perform an "unlink"? I don't want Dropbox to link or sync to my PC until i feel more confident.
- Daphne6 years ago
Dropbox Community Moderator
Hey again Ecuriel!
I'm glad to hear you stopped the backup without any issues. If you would like to unlink the desktop app for now, then please feel free to do so.
The Dropbox folder will remain on your computer, but it will just be like any other folder on your computer and will no longer sync with your account online. You can rename the folder or just leave it as it is for the meantime.
Let me know if you have any other questions!
- haw34556 years agoExplorer | Level 3
Hello,
I have a similar problem. My Dropbox has My PC and all my Desktop files and folders in it.If I try to move any of the files, I get a "threatening" message that everything will be deleted.
I already canceled the Syncing in the Dropbox that caused this whole mess (as I just learned)
Can anyone please help me get everything out of the Dropbox and back onto my desktop without it getting deleted.
Thanks
- Ecuriel6 years agoHelpful | Level 5
I chatted with a tech online and they suggested that I stop syncing Dropbox with the PC. Then you can grab all your files and and "move" them to your PC. It worked for me and I am doing ok now. I followed the instructions on how to do that. Any files that you deleted accidentally will be in the deleted folder on Dropbox and you can recover those as well. Good luck.
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