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Forum Discussion
KaiCaughman
6 years agoHelpful | Level 5
Deleted Files on pc
I have had dropbox for a while and mainly use it to transfer pictures and such to and from devices, However, when I updated dropbox on my computer there was an option to sync files. Not really paying...
- 6 years ago
Restored most of the deleted files from dropbox's deleted folder online. No option for that on the app. Still highly recommend an option to maybe NOT delete everything from your computer just so there a reason to fill up the Dropbox online storage forcing people to pay for the larger size. Instead maybe, just maybe, add an easily accessible option to not do that. Thanks
KaiCaughman
6 years agoHelpful | Level 5
Restored most of the deleted files from dropbox's deleted folder online. No option for that on the app. Still highly recommend an option to maybe NOT delete everything from your computer just so there a reason to fill up the Dropbox online storage forcing people to pay for the larger size. Instead maybe, just maybe, add an easily accessible option to not do that. Thanks
- DonnaMartin5556 years agoNew member | Level 2
I think I have a similar problem but I'm not sure. Could you please contact me via email at [personal information removed as per Community Guidelines]? I also accidentally did something(I maybe hit that sync option) that caused Dropbox to start downloading my computer files and filling all my available storage space . If I start deleting the files from Dropbox, I'm afraid I'll be deleting files from my computer. Would love to discuss a solution with you, as Dropbox does not appear to provide support to basic, non business clients.
Donna Martin
- Lusil6 years ago
Dropbox Staff
Thanks for keeping us in the loop, KaiCaughman, glad to hear that you were able to resolve your concern.
DonnaMartin555, you'll have to turn off the computer backup feature before moving the files back to their original locations.
Let me know how you get on with it, cheers!
- valousme6 years agoExplorer | Level 4Hi there
I just had the same problem. I didn't get both were linked and deleted some files permanently (I thought they were only uploaded files not sync so I deleted permanently). No historic info, no rewind possible bc free account...
I tried to recover my files from my computer (restor system) but unsuccessfully. Is there a way to get these files back?
- Akerke Maulenbay4 years agoExplorer | Level 3
I do have similar problem with back up! My question is: is it possible to get back all my files? (I thought i was deleting files on dropbox, but turned out my conputer is fully empty).
I do not know anything refarding dropbox, actualy i personally consider it not a user friendly.
Please, help me! years of work (!) have been gone.
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