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Forum Discussion
PatrickF
9 years agoHelpful | Level 5
Download fails at 315mb every time
I have uploaded 10 1GB files. When people (including me) try to download them they fail at 315mb, every time. Why is this happening?
- 9 years agoHi all
Thanks for your patience on this. I have great news!
Our dev team has identified the issue and fixed it. The fix is now being rolled out.
Thanks again for reporting and being vigilants of our community :)
Harry_S
9 years agoHelpful | Level 5
I am also having the exact same issue. All files larger than 315mb will stop downloading on 315mb exactly. Anything smaller will download and complete quickly.
I have checked my Internet connection which is working fine, I downloaded a 14gb from another website yesterday, and this issue is only happening with Dropbox. Please get this sorted ASAP! I have files I cannot access which are needed for a project due in on monday, and I literally paid a months subscription so I was able to download them!
Any help greatly appreciated.
Petr_Falek
9 years agoHelpful | Level 6
It is clear system error Dropbox. I am very surprised that it does not deal with the service provider and does not communicate with us. This is very incorrect.
Your files should also be on your computer.
C: \ Users \ username \ Dropbox \ ...
PF
Your files should also be on your computer.
C: \ Users \ username \ Dropbox \ ...
PF
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