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Download fails at 315mb every time
I have uploaded 10 1GB files. When people (including me) try to download them they fail at 315mb, every time. Why is this happening?
- Hi all
Thanks for your patience on this. I have great news!
Our dev team has identified the issue and fixed it. The fix is now being rolled out.
Thanks again for reporting and being vigilants of our community :)
Hi everybody!
I have a solution for this problem. :wink:
The best is to use Mozilla Firefox browser, start to download, start and monitor your downloads.
When you downloaded around 305 MB, right click on the file and choose "Pause", wait few seconds and click "Resume".
Monitor again, and when you downloaded 615 MB, again right on the file and choose "Pause", wait few seconds and click "Resume".
And, repeat and continue the same process every 305 MB, depends how big is your file.
All the Best!
Amy
This is not really a reasonable and professional solution, to ask my clients to install a web browser they probably don't already use, and then screw around with it.
Dropbox needs to fix it. When my clients run into this download issue, I usually upload the files using another service such as WeTransfer.
Dropbox needs to fix it. When my clients run into this download issue, I usually upload the files using another service such as WeTransfer.
Dropbox needs to fix it and we need to know what are they doing and when it will be fixed.
I like Dropbox but I'm testing now Onedrive and Googledrive.
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