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Download fails at 315mb every time
I have uploaded 10 1GB files. When people (including me) try to download them they fail at 315mb, every time. Why is this happening?
- Hi all
Thanks for your patience on this. I have great news!
Our dev team has identified the issue and fixed it. The fix is now being rolled out.
Thanks again for reporting and being vigilants of our community :)
Exactly the same problem stated previously.
I'm sharing video files of around 500mb regularly with customers.
This issue is crashing the whole workflow of sharing as most of the downloads stops at 317mb in Chrome / 330mb in Safari and Firefox.
It makes no sense to ask clients for using dropbox desktop application or try the Mozilla 'temporary' solution.
Since many of us are Pro users, at least keep us updated with any progress.
Not hearing back for too long is going to force us to look for permanent alternatives.
Thanks
- Ed
Dropbox Staff
Hi all
Apologies for the delay in getting back to you here. As Laureline mentioned above, we're working on a fix for this as we speak. We'll update this thread as soon as I have more news.
Thanks again for your patience on this matter,
Ed- EdHi all
Thanks for your patience on this. I have great news!
Our dev team has identified the issue and fixed it. The fix is now being rolled out.
Thanks again for reporting and being vigilants of our community :)- Thank God. :-)
PF
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