Forum Discussion

thomashayden's avatar
thomashayden
Explorer | Level 3
3 years ago

Download not opening with =1 change of link.

Before I could enable it so I the share link of a file I could change to =1 at the end and it would initiate the download. It is still doing that but it's opening in a strange window instead of sta...
Download
shared links
View
Web
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi thomashayden, could you copy and paste the screenshot directly into your post instead of via a shared link?

 

Have you tried using a different browser to see if the behavior is different when downloading files?

  • thomashayden's avatar
    thomashayden
    Explorer | Level 3
    3 years ago

    There you go. It wasn't letting me before.

     

    Like I said, in Google it works fine. Safari is the issue.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Just to check, this is the normal window to save files from the web. Is the window not going away when you click the Save button?

      • thomashayden's avatar
        thomashayden
        Explorer | Level 3
        3 years ago

        Nope, it's keeping me on a blank page.

         

        when i use dl=1 it should initiate download on the same page, but it creates that from what I showed you.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!