Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Downloaded a zipped folder full of files, got an empty folder
I'm trying to download from Dropbox a folder that includes a couple hundred image files. When I try to download it, I get a zipped file. When I click into the zipped file to investigate its conte...
I've actually figured it out since my last post! I think it's related to my employer's security/anti-virus software, and I was able to unzip it with a different tool.
Thanks!
Ok so its a really big file but it’s because I had to transfer a lot of things from my old to new PC. The file size is 61.3GB but for some reason when I download it, the size is only 37GB. Additionally, when I try to extract it, only one of the subfolders (GoPro) is showing up, and it won't even let me extract that due to some error.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey Nirvaanatron, can I send you an email, in order for us to investigate further?
Yes, thank you. My email is [email removed as per Community Guidelines]
- Megan
Awesome, Nirvaanatron.
I just sent you an email.
Reply back to me, and we'll take it from there. Thanks a bunch!
Hi, sorry to jump in but I have the same problem.
Downloaded a 260 GB zipped file from Dropbox, but got a 47 GB file in my File Explorer downloads. When I tried to extract it, it's empty.
I downloaded this from an Opera browser, so I'm trying from a Google browser to see if there's any difference.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
