Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Downloading a large zip file
I shared a folder with a videographer, who uploaded a 33.3gb (4K video) zip file in to the folder. I tried to download it several times, but I always get failed - network error. How can I download this file?
Hey Jpkallio, did he already zipped the videos into a single file? In that case you should be able to download it. If the error persists, you may install the desktop app, and sync the file to your hard drive. You may use selective sync to only sync that particular folder.
5 Replies
Replies have been turned off for this discussion
Hey Jpkallio, did he already zipped the videos into a single file? In that case you should be able to download it. If the error persists, you may install the desktop app, and sync the file to your hard drive. You may use selective sync to only sync that particular folder.
- Hey Elixir. Yep it is a zipped file. I’m trying the sync as we speak. Thanks for the help.
- Jay
Dropbox Community Moderator
Hi there, just so you know, if you’re downloading from or uploading it to the site, there is a maximum of 20 GB for a single file. Otherwise, you’ll get an error message.
The desktop app is the best way to get large files uploading and downloaded easily. - The desktop sync worked. Took five hours though :-D Thanks for the help guys, really apresiate it.
- JayWell, it was a humongous file, I’m surprised it only took 5 hours for 33 GB!
Happy to hear that you got the file in the end!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
