Downloaded files are in read-only format

Hi pafreeman, thanks for bringing this to our attention.

What type of file are you downloading? 

Is this a restriction in the program you're opening itself, or is it a mention from Dropbox?

Any other info or screenshots would be helpful!

Hi Jay!

Thank-you SO much for endeavoring to resolve my little challenge.  The files are either EXCEL or WORD--absolutely nothing special.  If it helps, when I save files from either application without passing through Dropbox onto my hard-drive, no issue--it's just when I upload into Dropbox and then subsequently download.  Pretty queer, not a problem, just an extra step when I need to edit the file(s).

Best regards,

Patricia

Is this a message in a yellow bar that appears in Word or Excel?

If so, this might be the normal security warning that Microsoft shows when you open a downloaded file from the web, for your own security.

Hmmm.  Yes, says "PROTECTED VIEW--Be careful files from the internet can contain viruses ....and there's a button "Enable Editing" which I select but I still cannot edit, i.e. I have to save the file and then open it before I can edit.   

Hey pafreeman, have you tried closing and restarting the corresponding Microsoft program (Word, Excel), to see if it helps?

Otherwise, you can always contact Microsoft for more info, as this appears to be more on their turf.

Definitely appreciate you giving it a go.  Microsoft folks were unable to resolve the problem--I'll just live with the small inconvenience 🙂  Take care and happy problem-solving!

If you need anything else, don't hesitate to give us a shout pafreeman! 

Enjoy the rest of your week ahead! 😎