Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
univerzitka
2 years agoExplorer | Level 3
Downloads disabled but invited user can still download
Hello everyone 🙂 I bought that essential license.. however, I created link for view to mp4 file I have in there in the Folder. I restricted the link so the Downloading is disabled and only peopl...
- 2 years ago
univerzitka wrote:
Now the video on the link is not downloadable but at the same time with clicking on Aprove a I had to Share a File which sends another email to the person.
I'm pretty sure you're using two mutually exclusive features. You can disable downloads on a view-only shared link, but when you explicitly invite someone to a file, you're giving them the ability to add it to their Dropbox account, which means they'll be able to download it.
Don't invite them to the file. Just give them the view-only shared link.
Rich
Super User II
2 years ago
univerzitka wrote:
Is there any way I can solve this problem ?
Refer to my original reply to you above.
univerzitka
2 years agoExplorer | Level 3
Hi Rich,
yes but the person from Dropbox whom I was in contact told me that it possible to do. U said I have to choose but I dont want that 🙂 I need both functionalities. Thats why I am looking for someone who knows my problem.
I dont believe that this common feature is not available..
- Hannah2 years ago
Dropbox Community Moderator
Hey univerzitka, Rich is correct here, but can you give us the ticket number for the communication you had with our team member, so we can take a look?
- univerzitka2 years agoExplorer | Level 3
Well thats quite disappoing cause I was looking just for this functionality and it seems its not available 😕
I dont have the number I only have contact person whom with I ve been mailing about this.. - Walter2 years ago
Dropbox Community Moderator
If you check the email you mentioned, you should be able to find your ticket's ID too univerzitka
Could you have another look and let us know?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!