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somewhere
3 years agoExplorer | Level 3
Dropbox Badge Doesn't show alert if someone viewing/editing file
Hi there, I really needs help here..
I and the office got the shared folders, but when we opened it, ussually dropbox badge going to show there's also my partner viewing/editing my files..
But recently, the badge doesn't show anything.. I did check on the internet, and theres nothing wrong..
And yeah my Dropbox plan is Basic Plan..
Can someone help me?
Thanks
15 Replies
- Hannah3 years ago
Dropbox Community Moderator
Thanks for the clarification.
The badge actually should show you if someone else is editing the same file, only if it's a different collaborator on the file; it won't show the same account.
And yes indeed, the Dropbox Badge is available to all our plans.
I hope this clarifies things!
- drb013 years agoExplorer | Level 3
What exactly do you mean by a "different collaborator"?
- Jay3 years ago
Dropbox Community Moderator
Hi drb01, if the file is in a shared folder, then the Badge will only activate if another separate Dropbox account accesses and edits the same file.
Using the same Dropbox account on different PCs will not activate the Badge. Just for clarification, are you allowing other users to access your Dropbox account and credentials via another PC?
- drb013 years agoExplorer | Level 3
Yes I have multiple PCs and Android devices accessing the same Dropbox account with the same login. I thought that was the whole point of Dropbox!! So I am very surprised this badge thing doesn't work in that scenario. Is there a better way for multiple devices to access all the files in one Dropbox account?
- Megan3 years ago
Dropbox Community Moderator
Hi drb01, you can always use Paper, if this is something that would fit your needs.
Other than that, I'll let the thread open, so that other users can also share their thoughts, and workarounds in regards to this.
If you need anything else, let us know!
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