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Joy17's avatar
Joy17
Explorer | Level 3
2 years ago

Dropbox Capture Download Resolution

Is there any way to download my Dropbox Capture videos at 1080p?   Whenever I download a Dropbox Capture, it's a much smaller resolution than what I'm using to record. I have a 1080p camera but whe...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

And does this persist after clearing your browser's cache or on another browser, preferably with no extensions or plugins running Joy17? 

Joy17's avatar
Joy17
Explorer | Level 3
2 years ago

So, looks like I can see more of the resolutions in Chrome than in Safari. AND, I actually found one that says 780p! 

Now, how do I get one to 1080p? I'm definitely choosing 1080p as my Video Quality.

    • Joy17's avatar
      Joy17
      Explorer | Level 3
      2 years ago

      I will have to test this next week as I'm out on PTO today. However, I'm wondering how the browser cache/history would affect the resolution? Is it because the video is automatically added to my Dropbox account via a browser? Is there any way to direct my videos to be saved on my desktop rather than upload to the cloud? 

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        You can change the location of where your captures will be saved through the Capture app's preferences from the 'Advanced' tab, but still they'd need to go through the Dropbox website anyhow Joy17 

         

        I hope this helps and please keep us posted with any updates! 

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