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jmbee's avatar
jmbee
New member | Level 2
3 hours ago

Dropbox created new folders with files that can't be opened - unprompted

My Dropbox, completely unprompted, moved the location of my folders in Finder under only the Dropbox tab, and at the same time created a significant number of new folders with hundreds of files - non...
desktop
Error Messages
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 hours ago

Hey jmbee, thanks for bringing this to our attention.

These look like some kind of temporary files, but let's see what we can find out.

Can you please clarify what you mean by the following?

moved the location of my folders in Finder under only the Dropbox tab

Do you mean that the location of your Dropbox folder changed? And where was it moved to?

Also, can you access these files from your account online or do they only appear in your local Dropbox folder?

Let me know and we'll go from there.

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