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Dragon Personal Management's avatar
Dragon Personal Management
Helpful | Level 7
3 years ago

Dropbox iPhone app keeps locking up frozen completely

dropbox app on iPhone keeps locking up in the middle of doing stuff. The app freezes completely. The screen is just frozen. The iPhone is fully working correctly. Everything is fine. I am able to clos...
Dropbox Plus
Mobile
KevinAtDropbox's avatar
KevinAtDropbox
Icon for Dropbox Product Manager rankDropbox Product Manager
3 years ago

Hi. Following up here. Was it working fine, and then suddenly began to freeze one day? Or did this only start to happen following an iOS system update and/or a Dropbox app update?

 

We are currently looking into fixing a bunch of crash and freeze issues with the iOS app and are trying to chase them all down. So your information can be very helpful to us.

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