Forum Discussion

Shawn B.14's avatar
Shawn B.14
Helpful | Level 6
6 years ago

Dropbox is stuck syncing after an update, what can I do?

I have the "Dropbox Plus" subscription and I run the client on 4 computers.   Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
desktop
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marcoross83's avatar
marcoross83
Helpful | Level 5
6 years ago

so, after one month, dropbox and boxifier staff still don't have any solution? unbelievable!

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hello everyone!

As there many suggestions here and fixes working for a few of you and not others, I'd like to suggest contacting Support here if you're still having trouble with this.

You'll receive a ticket number (eg. #1234567) which you can let me know here and I'll follow up with you via email, where we can look into this with more device specific info.

Let me know if you have any other questions - thanks!

  • Server_Align's avatar
    Server_Align
    Collaborator | Level 10
    6 years ago
    Daphne wrote:

    Hello everyone!

    ...  I'd like to suggest contacting Support here if you're still having trouble with this. ....

     

    Id like to suggest something as well.

    • MaxLebled's avatar
      MaxLebled
      Helpful | Level 6
      6 years ago

      Well, I did a full reinstall of Dropbox on both of my computers and it did indeed fix the issue... there are still a couple of weird display bugs like "uploading 1 file" sometimes displaying during the initial start sync but other than that the 5 minute delay is gone.

      • marcoross83's avatar
        marcoross83
        Helpful | Level 5
        6 years ago

        But did anybody manage to make dropbox work with boxifier, for external hard drive (as it was always in the past years)?

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