Forum Discussion

beanbean's avatar
beanbean
Explorer | Level 4
2 years ago

Dropbox missing from locations in mac finder sidebar

Since upgrading and having Dropbox move the dropbox folder to locations in my finder, it periodically disappears. I have quit, restarted and have it re-appear again, but it's gone again. I can quit d...
desktop
Mac
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I see, thanks for the updates beanbean 

 

If you'd like to look further into this issue, I'd suggest getting in contact with our support team directly as they'd be better equipped to assist you with account and device specific information.

 

Let us know if you have anything else to add or ask in the meantime. 

HansEA's avatar
HansEA
New member | Level 2
2 years ago

I have exactly the same problem as described above. The icon is occasionally disappearing from Locations in the sidebar. I'm using Sonoma 14.4.1 Dropbox app version 199.4.6287. I'm seeing this issue after upgrading to Sonoma. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey HansEA, let's jump right into this! 

     

    Does this happen with your small Dropbox icon, the one next to your WiFi or the bigger one ?

     

    If you re-start the app, does it then work?

     

    Keep me posted, and we'll take it from there! 

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