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SignLeadersIT's avatar
SignLeadersIT
Explorer | Level 4
4 months ago

Dropbox mobile app won't show search results.

Devices IPads, Android smart boards, Dropbox Website Operating System/Browser (if using the web) IOS, IPAD OS, Android, Microsoft Edge Dropbox App Version/Browser Version Dropbox 440.2.2, IOS 18...
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SignLeadersIT's avatar
SignLeadersIT
Explorer | Level 4
3 months ago

Yes we have 25 accounts on our dropbox business. As far as I can tell all of them are affected the same. Admin accounts and regular accounts both can not pull them up in search.

I have cleared the cache and tried it with IOS files integration on and off. Reinstalling the apps and switching accounts doesn't seem to help either.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey SignLeadersIT! 

No worries, and thanks for trying anyway. I just reached out via email, in order for us to have a closer look into this.

Reply back to me, and we'll take it from there. Thanks!

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