Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

ptetta's avatar
ptetta
Helpful | Level 6
3 years ago
Solved

Dropbox not searchable in MacOS Ventura 13.1

Since the recent Dropbox update, I can no longer search for files in Dropbox on my Mac.  I have been using Dropbox for over 10 years and have never had this problem before.  It's making life extremel...
desktop
File access
View
  • Hannah's avatar
    Hannah
    4 years ago

    Hey vmkirin and bri_guy, I actually moved our thread to this one, since it's about the same issue.

     

    You might want to take a look at the solution on this thread, to see if that works for you as well.

Mona_Protea's avatar
Mona_Protea
Explorer | Level 4
3 years ago

Hi,

Please give a solution ASAP to this problem that is very bothersome.

cseow's avatar
cseow
Helpful | Level 6
3 years ago

Hi David:

 

Thanks for your post. The solution "kind of" works.

It works in that the folder is now searchable using Finder's search window (and Spotlight too),

BUT

I cannot seem to limit the search to ONLY DropBox (the "Search: This Mac" is selected and "DropBox" cannot be selected in the search bar in the Finder Window when attempting to do a multi-criteria search.) Hence it does not seem possible to filter the search by locations within DropBox - which is quite critical for me.

 

The only way I can search *only* within DropBox is to use the DropBox app (in the menubar), but that method does not allow for a multi-criteria search like one can do from within the Finder window.

Have you encountered this issue, or did the process you outline fix that problem for you completely (i.e. you did not encounter the problem that I did.)

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi cseow, thanks for the added info! 

     

    Could you also provide a couple of screenshots of the behavior you described above, in order for me to have a visual of this? 

    • sawin1's avatar
      sawin1
      Explorer | Level 3
      3 years ago

      Today I had the opposite issue. I searched something within a Finder window, limited to a location outside of Dropbox (i.e. the Downloads folder) and it showed up results, that were moved to the Dropbox folder before.

      Needless to say, it should have not shown those results anymore...

    • cseow's avatar
      cseow
      Helpful | Level 6
      3 years ago

      Megan  here are screenshots of two finder windows - identical search; the first one is where I clicked on the "This Mac" (boxed in red) and the second is when I clicked on "DropBox" - second image - boxed in red.

       

       Hope this clarifies.

       

      • j4jure's avatar
        j4jure
        New member | Level 2
        3 years ago

        I'm having the same issue. Ever since the Dropbox update on my mac search is useless for Dropbox files. This really takes away from the "fully integrated" feel that Drobox had prior. Please let me know, if you come up with a fix.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!