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rotello's avatar
rotello
Helpful | Level 5
3 years ago

Dropbox on Android suddenly unable to open Text / .MD file

I ve a shared folder on my android 11 (kernel 4.4.177) in there ive a text file FILE.txt , which i renamed File.MD (markdown) so i can share with my usual note editor on MAC. it has been working perf...
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Rachel L.'s avatar
Rachel L.
Experienced | Level 12
3 years ago

I have quite a lot of HTML files. 😕 I just checked a random assortment of old and new ones from various folders and none of them offer the option to open with Dropbox Text Editor anymore.

 

My device OS is Android 12, but I've edited HTML files already with this OS, it changed with the update to Dropbox. Also I'm pretty sure I'm not the only one experiencing this, I also found these threads:

 

https://www.dropboxforum.com/t5/View-download-and-export/Dropbox-on-Android-suddenly-unable-to-open-Text-MD-file/td-p/669808


https://www.dropboxforum.com/t5/View-download-and-export/Android-quot-Dropbox-Text-Editor-quot-no-longer-available/td-p/668908


Note those users mention HTML files seem to open sometimes, but I can't open them at all. They seem to be experiencing the same loss of Dropbox Text Editor as an "Open with" option regarding other file types, however.

 

It still works for text files, that's pretty much it.

 

Screenshots should be included. First of trying to open an HTML file, then of trying to open a text file. HTML file offers only browsers now.

 

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the additional information Rachel L. - much appreciated.

 

Could you also confirm the version of the app installed on your device and if you've tried rebooting since you first noticed this?

  • Rachel L.'s avatar
    Rachel L.
    Experienced | Level 12
    3 years ago

    App version 320.2.10.

     

    Cleared Dropbox cache, rebooted, no change.

    • Rachel L.'s avatar
      Rachel L.
      Experienced | Level 12
      3 years ago

      My replies keep getting merged into others' threads where others are being told the issue is being reported to Dropbox techs to look into while I'm still being asked device/app specifications and such. It seems obvious it's not on my end, this is a change in the app itself. 😕 I hope I'm not asked to try uninstalling/reinstalling next as I have a phobia of losing my offline files, plus others with this issue have already tried that. (I'd link, but the changing nature of these threads is too confusing.)

      • jamescaroll34's avatar
        jamescaroll34
        New member | Level 2
        3 years ago

        I hope they fix this, this feature was really useful. I would like to freely use such tools, without restrictions. By the way, the same goes for freedom of speech, I recently found this site https://papersowl.com/examples/freedom-of-speech/ and now preparing for writing tasks in college has become much easier. I found a lot of interesting articles there, I'm sure it will be useful to all students.

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