Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

rotello's avatar
rotello
Helpful | Level 5
3 years ago

Dropbox on Android suddenly unable to open Text / .MD file

I ve a shared folder on my android 11 (kernel 4.4.177) in there ive a text file FILE.txt , which i renamed File.MD (markdown) so i can share with my usual note editor on MAC. it has been working perf...
Mobile
View
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the additional information Rachel L. - much appreciated.

 

Could you also confirm the version of the app installed on your device and if you've tried rebooting since you first noticed this?

Rachel L.'s avatar
Rachel L.
Collaborator | Level 10
3 years ago

App version 320.2.10.

 

Cleared Dropbox cache, rebooted, no change.

  • Rachel L.'s avatar
    Rachel L.
    Collaborator | Level 10
    3 years ago

    My replies keep getting merged into others' threads where others are being told the issue is being reported to Dropbox techs to look into while I'm still being asked device/app specifications and such. It seems obvious it's not on my end, this is a change in the app itself. 😕 I hope I'm not asked to try uninstalling/reinstalling next as I have a phobia of losing my offline files, plus others with this issue have already tried that. (I'd link, but the changing nature of these threads is too confusing.)

    • jamescaroll34's avatar
      jamescaroll34
      New member | Level 2
      3 years ago

      I hope they fix this, this feature was really useful. I would like to freely use such tools, without restrictions. By the way, the same goes for freedom of speech, I recently found this site https://papersowl.com/examples/freedom-of-speech/ and now preparing for writing tasks in college has become much easier. I found a lot of interesting articles there, I'm sure it will be useful to all students.

      • BenDBX's avatar
        BenDBX
        Icon for Community Manager rankCommunity Manager
        3 years ago

        Hi Everybody,

         

        Thanks for bringing this to our attention. This feature was not deprecated, but we are aware that some file types (including html) are not opening properly on mobile. We are actively working on a fix. I will update this thread with more information when I have it!

         

        Regards,

        Ben

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!