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Forum Discussion
ashton_vidico
4 years agoExplorer | Level 3
Dropbox Paper Doc url keeps redirecting to a video on the page
I have a dropbox paper doc (which I can't share for confidentiality reasons), and every time I try to access it, the url redirects to a video which is embedded in the page.
This happens after 1...
- 4 years ago
Thank you for your patience in this matter. The Product team has informed us that this issue has been resolved, and you should no long experience this when using Dropbox Paper.
okdan
4 years agoNew member | Level 2
This is happening for us as well. I tried uploading a new video, and the same things happens. The only fix is to delete the video entirely. Which isn't really a solution, because I'd like to include the video in the doc.
okdan
4 years agoNew member | Level 2
I've confirmed the same thing is happening with any Paper doc that includes an embedded audio file as well. It's happening in Chrome and Safari.
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