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Kathak536's avatar
Kathak536
Explorer | Level 3
2 years ago

Dropbox Paper is not accessible on desktop mode in my phone browser

Hello. I cannot access the Dropbox Paper link file when I switch to desktop mode in my chrome browser. This is hidden in a blurred black background. I can read the doc but cannot copy the text. Is th...
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Kathak536's avatar
Kathak536
Explorer | Level 3
2 years ago
Hello. Signing in will allow you to edit the file with your account. I only need the text and links to be accessible. I am not in incognito mode. The notification is from chrome browser. I am using the dark theme.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Kathak536, does this happen only when you try to view the file in desktop mode? 

 

Also, do you notice the same behavior when using a different browser? 

  • Kathak536's avatar
    Kathak536
    Explorer | Level 3
    2 years ago
    Yes. This happens with all browsers.
  • Kathak536's avatar
    Kathak536
    Explorer | Level 3
    2 years ago
    Please give me a response. We were having conversations for a few days.
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi Kathak536, is this occurring for just one Paper file, or all Paper documents?

       

      Are these documents on your account, or were they shared to you?

      • Kathak536's avatar
        Kathak536
        Explorer | Level 3
        2 years ago
        This is happening with all paper documents within my account, and also with a separate link in incognito mode.

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