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Kathak536's avatar
Kathak536
Explorer | Level 3
2 years ago

Dropbox Paper is not accessible on desktop mode in my phone browser

Hello. I cannot access the Dropbox Paper link file when I switch to desktop mode in my chrome browser. This is hidden in a blurred black background. I can read the doc but cannot copy the text. Is th...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Kathak536, is this occurring for just one Paper file, or all Paper documents?

 

Are these documents on your account, or were they shared to you?

Kathak536's avatar
Kathak536
Explorer | Level 3
2 years ago
This is happening with all paper documents within my account, and also with a separate link in incognito mode.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Kathak536, do you mind if we send you an email, so we can take a closer look into this?

  • Kathak536's avatar
    Kathak536
    Explorer | Level 3
    2 years ago

    Ok. removed

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Kathak536, happy Monday! 

     

    I just sent you an email, I'll see you there!

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