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Forum Discussion
lennartl
4 years agoExplorer | Level 3
Dropbox Smart Sync doesn't work for image sequences in After Effects
Hi, whenever I open an After Effects project from coworkers which uses linked image sequences that I haven't yet synchronized locally, the Dropbox smart sync feature fails to sync the whole image...
Fabiobox
3 years agoExplorer | Level 3
Hello
i just quote the thread
I remember that a few years ago the smart sync with after effects worked very well. For a couple of years, however, every time I open an old project it takes me hours to resync all the files. Any update on this topic?
Jay
Dropbox Community Moderator
3 years agoHi Fabiobox, the old implementation of Smart Sync has changed since the thread was created.
Just to clarify, what OS are you running on your device, and what version of the Dropbox desktop application is running when you hover over the icon in the system tray/menu bar?
- Fabiobox3 years agoExplorer | Level 3
ok
dropbox version: 175.4.5569
os: Ventura 13.2.1
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