Forum Discussion

lennartl's avatar
lennartl
Explorer | Level 3
4 years ago

Dropbox Smart Sync doesn't work for image sequences in After Effects

Hi,   whenever I open an After Effects project from coworkers which uses linked image sequences that I haven't yet synchronized locally, the Dropbox smart sync feature fails to sync the whole image...
Download
sync
Third Party Integrations
Fabiobox's avatar
Fabiobox
Explorer | Level 3
3 years ago

ok

dropbox version: 175.4.5569

os: Ventura 13.2.1

Fabiobox's avatar
Fabiobox
Explorer | Level 3
3 years ago

and just to clarify, when i said i need hours to resync everything, i mean that i have to do it manually.

 

thanks

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Is your Dropbox folder located in the Home folder, or the new CloudStorage location?

    • Fabiobox's avatar
      Fabiobox
      Explorer | Level 3
      3 years ago

      home folder. what is the new CloudStorage location?

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        This would be referring to the newer version of the Dropbox desktop application for Mac OS.

         

        Are you able to mark entire folders as available offline when you right click the folder?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!