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Nosbags 's avatar
Nosbags
Helpful | Level 6
6 years ago
Solved

err_connection_refused

Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect. Have added Dropbox.com to trusted sites in settings, uninsta...
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  • Kristo34's avatar
    Kristo34
    5 years ago

    It works, thank you! I just deleted the host file and it started working.

    1. Press Windows Key + R.
    2. Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
    3. Delete hosts file .
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

If you have Kaspersky, then it's possible that something in the antivirus is causing this issue. Have you tried disabling that and NordVPN to see if any of them could be the issue here?

BigAl99's avatar
BigAl99
New member | Level 2
6 years ago
I’m having the exact same program. Works on my mobile, works on my network. Won’t work on any of the browsers on laptop.
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hey BigAl99, thanks for joining us here. 

     

    Have you made sure that you have the latest version of your browsers? 

     

    If you have, could you check Jay's post above for some additional troubleshooting?

    • Jordanwj's avatar
      Jordanwj
      Explorer | Level 4
      6 years ago
      Same problem. Tried all the troubleshooting options suggested online, no antivirus or vpns installed right now, all firewall settings off and still can't connect on my desktop. The app works fine. Has been like this for a week now

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