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jalford2025's avatar
jalford2025
New member | Level 2
4 months ago
Solved

Error (500) on the Dropbox website. What can we do?

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Question or Issue
Error (500) on the Dropbox website

  • Hey jalford2025​ and Wilderness P​, thanks for alerting us to this.

    We were indeed having an issue with the Dropbox website, however it now seems to be resolved.

    You can check our status page for the latest updates.

    Apologies for the inconvenience and if you need anything else, let us know.

    Thanks.

6 Replies

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  • Wilderness P's avatar
    Wilderness P
    New member | Level 2
    4 months ago

    Same issue here. Using Chrome on a Mac. Tries to load and then this error 500 screen.

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hey jalford2025​ and Wilderness P​, thanks for alerting us to this.

    We were indeed having an issue with the Dropbox website, however it now seems to be resolved.

    You can check our status page for the latest updates.

    Apologies for the inconvenience and if you need anything else, let us know.

    Thanks.

  • JimRobinson's avatar
    JimRobinson
    Explorer | Level 4
    4 months ago

    I continue to get 503 errors for all data stored in dropbox, for example from this URL

    [link removed by moderator]

  • JimRobinson's avatar
    JimRobinson
    Explorer | Level 4
    4 months ago

    My colleague, working from another location, can load our dropbox files without issue.  It seems to be a problem from my locale (Southern California).

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey JimRobinson​, this issue has been mitigated, but I wanted to check in to see if everything was working as intended for you. Are you still receiving an error?

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