Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Error downloading folder through web client
I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've used this feature successfully before. Any idea what's happening?
I've tried both download methods - click the folder and click download at the top, and right click. I can download individual files successfully.
Tried Mozilla Firefox & Chrome, Windows 10.
You cannot download over 1gb of data via the browser. You have to download the Dropbox "application".
See link: https://help.dropbox.com/desktop-web/download-entire-folders
103 Replies
Replies have been turned off for this discussion
Same problem here on Chrome os x.
same here. any input from the elusive dropbox support?
same on chrome and safari, osx 10.11.2
Same here! OSX 10.11.2 with Firefox 43.0.4 and Chrome 47.0.2526.111 (64-bit). When I share link and try downloading as .zip it doesn't work at all (I don't get even that unspecified.htm file). It's so frustrating!
Same here. Is this normal?
Same thing here. Chrome Version 47.0.2526.106 m and IE 11.0.27
+1 Chrome
Is this normal? Having the same problem on all browsers. We will be canceling dropbox business account if this is not resolved in the next couple days. This is one of many problems.
Same problem.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
