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Daniel K.61's avatar
Daniel K.61
New member | Level 1
10 years ago
Solved

Error downloading folder through web client

I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've used this feature successfully before. Any idea what's happening?

I've tried both download methods - click the folder and click download at the top, and right click. I can download individual files successfully.

Tried Mozilla Firefox & Chrome, Windows 10.

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