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Error downloading folder through web client
I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've used this feature successfully before. Any idea what's happening?
I've tried both download methods - click the folder and click download at the top, and right click. I can download individual files successfully.
Tried Mozilla Firefox & Chrome, Windows 10.
You cannot download over 1gb of data via the browser. You have to download the Dropbox "application".
See link: https://help.dropbox.com/desktop-web/download-entire-folders
103 Replies
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- Rich
Super User II
Related topic which has been closed:
bye bye dropbox
You can download up to 100 pics at once! select 100 and download and it will work with a zip file download.
I am having the same issue on Mac with Chrome and Safari.
Pathetic. Having to download several gigs of files in a very hierarchical directory structure. For some subfolders it works great, I get a complete zip file with nested directories. For most I'm having to download individual files. No rhyme or reason.
This, plus pathetic delegation and access (giving access to a subfolder also grants access to all sister folders!) means I'm not renewing in April when my membership's up.
I downloaded a folder -- it downloaded unspecified. Was on a Mac using Chrome.
+1 with same issue - safari / chrome on OSX 10.11.3
So i was considering signing up for the full version of dropbox as i'm about to go travelling and would be handy. But why would i pay not to be able to download my files as I grouped them. 1GB is not a big file these days. Has dropbox gone back to the 90's to die or has someone come up with a solution that allows me to down load my files as grouped rather then individually?
bump.
I'm unable to download folders. I get the "unspecified" file. This issue makes dropbox unusable for me.
Does dropbox ever respond here or are we just confirming each others' issue?
- Rich
This is primarily a user supported forum. Refer to my post above (January 19, 2016) for more information on how to contact Support.
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