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Error when trying to export Paper docs to .pdf files in Chrome
Device
macbook pro Operating System/Browser (if using the web)
sequoia 15.4.1 (24E263) Dropbox App Version (if using the app)
paper in chrome browser - no version # given there Syncing...
Okay - never did figure out why this didn't work for me. Also tried on a windows machine, in a third browser (edge) to no avail. Maybe worth mentioning that this files were larger (~10-12 MB), but it seemed to fail on files half that size too. Maybe something to do with my account - who knows.
Worked around this by printing the files, and saving them to PDF that way. Should any other unfortunate mention this odd and annoying bug, you can save them aggravation by recommending this simple workaround.
Moving away from paper, as you might also be doing, given that you're end-of-life-ing the mobile apps.
- Tried exporting to PDF in safari - silent failure. No error, just no conversion/download.
- Exporting to markdown in both chrome and safari works.
- Exporting to word appears to hang (multiple minutes with a message saying "preparing files for export".
- Why would incognito make any difference to this at all? Does your export logic key on that in any way?
The biggest reason I found this is because y'all don't properly preserve checkbox element (and its state) during copy/paste or other forms of export. I'm only half-confident that PDF will help with this at all
Not encouraging at all. Ideas?
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the update, pcdbigfoot.
I suggested incognito, so that you can try the process on a browser window with no plug-ins, add-ons etc.
Can you please let me know which version of Chrome you're using?
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