Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Kane S.
2 years agoExplorer | Level 3
Error when trying to preview shared files on the website
Hi. When trying to access some shared personal files I get this error. Im not sure if its a setting my work has changed on the work issued laptop. Anyone have any workarounds that are simple to ...
Hannah
Dropbox Community Moderator
2 years agoHey Kane S., does the issue persist when you try from a different browser on your laptop?
Kane S.
2 years agoExplorer | Level 3
Hi, original issue was on Microsoft edge. I tried on google chrome and got same error, cleared cache and then it worked on google chrome. Issue remains on Microsoft edge but at least I can now access through Google Chrome. Thanks
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!