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Sam Bestov's avatar
Sam Bestov
Explorer | Level 4
2 years ago

Excel files automatically open as Google Sheet on site

Hi Everyone,   When viewing an excel sheet in Dropbox it automatically opens as a Google Sheets doc. Also when you share the link, anyone clicking it will automatically see it a Google Sheets d...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Sam Bestov, thanks for messaging the Community!

 

Could you doublecheck again the setting you have on this page for default editing apps on your account?

 

This will help me to assist further!

Sam Bestov's avatar
Sam Bestov
Explorer | Level 4
2 years ago

Hi Jay,

 

Thanks for reaching out, for Word & Excel the settings are:

 

"Word on the web"

"Excel on the web"

 

Powerpoint I didn't change yet.

 

Best

 

Sam

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Are you viewing these files while logged into your own account, or is it via a shared link?

     

    Could you attach a screenshot showing the file in the folder it's in, and then after you open the file (while hiding any personal info)?

    • Sam Bestov's avatar
      Sam Bestov
      Explorer | Level 4
      2 years ago

      Hi Jay,

       

      We were able to fix the problem within our team. The files I was refering too weren't mine, but my colleagues who's deafult apps weren't set to Microsoft. The files, when used within our team, open in an 'Excel for Web' format.

       

      But when sharing a link with people outside of our team, it seems it still opens the file in a Dropbox-viewer format, with the wrong date-notation.

       

      I've included screenshots of the file:

       

      - in the folder

      - as seen by our team

      - as seen by 'outsiders'

       

      Thanks again!

       

      Best

       

      Sam

       

      [Removed as per Community Guidelines]

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thanks for the images, I've removed them for your own privacy and security.

         

        I did a test on my end and the Excel file previewed the files normally, with the dates in the correct order. 

         

        Do you know if the file itself in its properties is set to your location with DD/MM/YYYY as the year format?

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