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Excel Preview Garbles Data on the Dropbox mobile app
Numbers in cells overrun into adjacent cells. No longer see a button to open file.
I started from scratch and created an entirely new Excel file. I have no idea what was going on with the previous version of the file, but the new one now displays properly in Dropbox, the same as it looks within Excel, with no overlapping text from one cell to the next.
So, I suppose that solves my issue.
Thanks for all the assistance.
18 Replies
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- Walter
Dropbox Community Moderator
Hey there Michael 103673, sorry to hear about this.
Can you please clarify if you're previewing the file within the mobile Dropbox app or if you're using a web browser instead?
Does it happen with all of your Excel files or just one?
Any additional information you can share is more than welcome, Michael.
This happens when previewing the file within the mobile Dropbox app in iOS and iPadOS. All Excel files do this when text fills the second field.
- Megan
Hi Michael 103673, so you're previewing the file locally using the Excel app, correct?
If you try to preview the file using either the web browser, or the desktop app, do you notice the same behavior?
This happens when previewing the file within the mobile Dropbox app.
- Jay
Hi Michael 103673, the preview feature in the Dropbox mobile app isn't 100% accurate for all files, and could result in some visual issues.
Does the file preview normally in the Excel mobile app?
- Yes.
- Nancy
Hi from me too, Michael 103673. If you preview your files on a computer instead and on your web account, does the issue persist?
Using Mac displays properly in Finder window. With browser to display on web, it garbles just like it does in iOS and iPadOS as shown here from screenshot on web.
- Nancy
Thanks for the screenshot, Michael; appreciate that.
Does another browser, or even incognito window, make a difference?
Also, is this something that started happening just recently for all your Excel files, or has it always been like this more or less?
Doesn’t seem to matter which browser is used. They all present the same garbled display.
Has been this way at least since I first reported in June 2023, as dated in first post above.
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