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lhub's avatar
lhub
New member | Level 2
8 years ago
Solved

File is too big to preview

I have received a link to a dropbox file but when I click on it, I get the message 'This File is too big to preview'

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  • Ed's avatar
    Ed
    8 years ago

    Hey lhub

     

    If you're seeing the error message This file is too big to preview, it's because Dropbox sets a limit on the size of files that can preview on dropbox.com. The file you're trying to preview exceeds this limit.

     

    You can resolve it by downloading the file to view it.

     

    Hope this helps!

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  • Ed's avatar
    Ed
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago

    Hey lhub

     

    If you're seeing the error message This file is too big to preview, it's because Dropbox sets a limit on the size of files that can preview on dropbox.com. The file you're trying to preview exceeds this limit.

     

    You can resolve it by downloading the file to view it.

     

    Hope this helps!

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    By all means Mick D.4! 
     
    If you had received a shared link, you can copy & paste it in an email or save the content to your own account & re-share it anew. 
     
    Just in case you were invited in a share (in which you’re unable to preview some files because of the error message 'This File is too big to preview’) with Edit permissions, you can re-invite your friends or colleagues (with View/ Edit rights) or share a link. 
     
    I hope this brings a bit more clarity to the message you’ve received & please do let me know if you have any follow-up questions. Thanks!
  • Yichengsky's avatar
    Yichengsky
    New member | Level 2
    7 years ago

    Thanks!

    [This thread is now closed. If you have a similar or new question, you could post it in the Ask a Question section here. Jane]

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